FREQUENTLY ASKED QUESTIONS
Below you will find a list of our most commonly & frequently asked questions. Hopefully this answers any questions you have about Eco Tan ordering, shipping and returns process as well as our privacy, security and ingredients policy.
WHO ARE YOU CERTIFIED BY?
We are Certified by The Organic Food Chain (OFC) under the Australian government’s organic and bio dynamic standards. Australian certifiers have the highest and strictest standards in the world – allowing no GMO or synthetics through when certifying a product. We are also Certified Toxic Free by Safe Cosmetics Australia.
WHAT DOES ‘CERTIFIED ORGANIC’ MEAN?
To be certified by the OFC means that each product must contain a minimum of 70% Certified Organic ingredients and the rest must be natural. Most of our products are above the 90% Certified Organic ingredient mark. Certified Organic covers everything you would expect in an ethically produced product, including being free range, cruelty free, socially responsible and grown without genetic modifications, hormones, antibiotics, synthetic pesticides and herbicides. It also means that we undergo annual company audits to ensure we are complying with the strict requirements of the OFC.
WHAT IS THE DIFFERENCE BETWEEN CERTIFIED ORGANIC AND JUST NATURAL?
The main difference is that Certified Organic products require at least 70% of the ingredients to be Certified as Organic (as mentioned above) and the remaining ingredients must be natural. Anyone can claim to produce a natural product if even only one of their ingredients is natural. This can be misleading to the consumer and we always encourage people to do their own research before purchasing.
THE FACE TAN WATER HAS WHEAT IN IT AND I AM GLUTEN INTOLERANT.
Our Face Tan Water includes Caprylyl/Capryl Wheat, Bran/Straw Glycosides and Fusel Wheat Bran/Straw Glycosides which include starting materials deriving from wheat. These are certified as gluten-free.
WHAT IS THE DIFFERENCE BETWEEN YOUR CERTIFIED ORGANIC SELF-TANNERS?
WINTER SKIN is recommended for fair to medium skin tones.
It is a gradual tanning moisturiser that builds with applications to create your desired glow. It can also help extend the life of your spray tan.
INVISIBLE TAN is recommended for medium to olive skin tones.
It is an express self-tanning creme that applies like your moisturiser and develops in 8 hours for a beautiful honey bronze glow.
CACAO TANNING MOUSSE is suitable for all skin tones.
It is an express lightweight mousse that applies easily and evenly. You can shower 1-4+ hours after application depending on your desired depth of tan. It delivers a luxurious deep earthy bronze tone.
Hempitan Body Tan Water is suitable for all skin tones. It is a certified organic Express 1 hour application Body Tanning Water that delivers a dark long lasting tan. It contains Hemp Seed Extract that is known for its phenomenal skin moisturising properties for your longest lasting tan yet.
HOW DO I APPLY FACE TAN WATER TO GET THE BEST RESULTS?
For best results we recommend you apply Face Tan Water to fresh clean dry skin just like a toner. That’s where it fits into your routine. Apply 2 -3 times per week for a radiant glow.
Use a few days in a row to build up your desired colour then we find 2 -3 times per week is enough to maintain it amongst your usual skincare routine.
Exfoliate at least 24 hours before applying Face Tan Water, you only need to exfoliate once a week as our organic self-tans do need a certain amount of dead skin cells to adhere to and any more you’re just removing fresh healthy skin.
Just use your fingers to apply as we find a cotton pad can soak up all the liquid. It contains nothing synthetic or artificial so it won’t stain your hands. No nasty dyes. (we couldn’t be certified organic if it did).
Make sure you’re applying enough product about at least a teaspoon per application to see a thin layer on your skin.
Think of it as your toner, that’s where it fits in to your routine, wait for it to dry before applying any moisturisers. Use instead of toner. as using another toner straight over it will wipe it straight off.
Use a soap free and sls free cleansers as they are known to strips tans.